Privacy Policy for Abblix LLP Website

1. Collection and use of personal data

We collect the following personal data:

• Your messages: if you fill out the contact form, your name, email address, company, role and message. We use them to answer you; we need your email address to do so; everything else is optional;
• Website statistics: with your consent, Yandex Metrica collects data about your visits — pages viewed, time on the site, your device, browser and approximate location;
• Technical data: your IP address, which we use to protect the site from attacks and which is recorded in service logs.

2. Cookies and tracking technologies

The site remembers your language (1 year) and your cookie choice (6 months). With your consent, it uses Yandex Metrica cookies (up to 1 year); without your consent, Metrica does not load at all. Cloudflare sets a cookie when it verifies that visitors are human. You can withdraw your consent at any time by deleting the site's cookies and other site data in your browser settings; the site will then ask you again. Data already collected is kept by Yandex Metrica under its own terms.

3. Use of personal data

We use personal data for the following purposes:

• To answer your messages (legal basis: taking steps at your request before entering into a contract, or our legitimate interests in answering you);
• To analyze how the site is used and improve it (legal basis: your consent);
• To protect the site from attacks and spam (legal basis: our legitimate interests in keeping the site secure);
• To comply with legal requirements or protect our rights (legal basis: legal obligation or our legitimate interests).

Under the laws of the Republic of Kazakhstan, by sending a message through the contact form or agreeing to website statistics, you consent to Abblix LLP (BIN 221140020035) collecting and processing the personal data listed in section 1 for the purposes in section 3, sharing it with the recipients in section 4 and making international transfers of it as described in section 11. We do not make your personal data publicly available. Your consent is valid for the retention periods in section 10. You can withdraw your consent as described in section 9.

4. Sharing and disclosure of personal data

We do not sell your personal data. We share it only:

• With service providers that help us operate the site: Akamai Technologies (Linode) hosts the site; Google hosts the mailbox that receives contact form messages; Cloudflare protects the site from attacks;
• With Yandex, if you consent to website statistics. Yandex is an independent company: the statistics it collects are governed by its own privacy policy;
• In connection with a merger, acquisition or sale of all or part of the company;
• If required by law, or to protect our rights or the rights of others.

5. Data security

We take reasonable measures to protect your personal data from unauthorized access, use or disclosure. Our organizational and technical measures include:

• Encryption of data in transit;
• Restricted access to personal data for employees and partners;
• Multi-factor authentication for access to our systems.

In the event of a personal data breach, we notify affected users, the authorized body of the Republic of Kazakhstan and the competent supervisory authority as required by law. However, no method of transmission over the Internet or of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-party links

Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

7. Children's privacy

Our site is intended for people aged 18 or over. We do not knowingly collect personal data from anyone younger. If we learn that we have collected such data, we will delete it.

8. Changes to this Privacy Policy

We may update this Privacy Policy. We publish each new version on this page with the date it takes effect in the "Effective date" line and keep previous versions available on request. The new version applies from that date.

9. Your rights and choices

Under the Law of the Republic of Kazakhstan "On Personal Data and Their Protection" and the GDPR, you have the right to:

• Know whether we process your personal data, for what purposes and for what retention period, and receive a copy of it;
• Have your data rectified, completed or deleted;
• Restrict processing or have your data blocked;
• Object to processing based on our legitimate interests;
• Receive your data in a machine-readable format and transfer it to another service;
• Withdraw your consent at any time; processing before the withdrawal remains lawful;
• Protect your rights, including by claiming compensation for damage, and lodge a complaint with the authorized body for personal data protection of the Republic of Kazakhstan or with the supervisory authority of the EU country where you live.

You can withdraw your consent to website statistics yourself by deleting the site's cookies and other site data. To exercise your other rights, write to support@abblix.com. We answer within the time limits set by law: 3 working days under the laws of Kazakhstan and one month under the GDPR.

10. Data retention

We keep contact form messages as long as the correspondence is needed to deal with your request, and then delete them. Service logs are kept for up to 30 days. Cookie retention periods are listed in section 2.

11. International transfers of personal data

Some of our providers process data in other countries: Google in the United States, Cloudflare in the data center closest to you, Yandex in Russia. International transfers outside the European Economic Area to Akamai, Google and Cloudflare are protected by the standard contractual clauses approved by the European Commission; you can request a copy at support@abblix.com. Where the laws of the Republic of Kazakhstan require it, we notify you of an international transfer and its purposes.

12. Contact us

If you have any questions about this Privacy Policy or our privacy practices, contact us: Abblix LLP Office 1204, Unit 12A, Building 47, Syganak Street, Yesil District, Astana 010000, Kazakhstan support@abblix.com